3D model problem.

[Shan Chu @shanshan United Kingdom]

Hi everyone,

I tried to make a model like the picture below: a square split ring placed inside a substrate.

I have a dual head so I want to print each component with a different material.

It’s quite easy to make the substrate alone without the ring. However, when I load a model with the ring in the substrate, the Robox 3D printer detected a mesh error and I couldn’t load the model.
Do you have any experience to solve it?

Thanks

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[Shan Chu @shanshan United Kingdom]

a

• This reply was modified 4 months, 2 weeks ago by  Shan Chu.

[Shan Chu @shanshan United Kingdom]

Here is the picture

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[Pete @pete I have both RoboxDual and other Robox versions CEL HQ Bristol UK]

@shanshan can you share the .stl files? if they are sensitive you can send them to our support team via a ticket. Link below.

If you load each file on it’s own is there any error?

For official support please visit www.cel-robox.com/support/ and create a ticket

[Shan Chu @shanshan United Kingdom]

Hi,

I am a newbie to the world of 3D printer so I am not sure if I was doing something wrong.

I used CST microwave studio to create a STL file with 2 components in the same file. If I remove one of them, the 3D printer can load it. But if I have two of them in one file, it said there is a mesh error.

Please help

Thanks

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[Pete @pete I have both RoboxDual and other Robox versions CEL HQ Bristol UK]

I saved each part as a separate .stl file

next I dragged both files into AutoMaker at the same time.

attached are both files. They should print ok but I have not tested.

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For official support please visit www.cel-robox.com/support/ and create a ticket

[Pete @pete I have both RoboxDual and other Robox versions CEL HQ Bristol UK]

the problem with your model is that when you save it as a single file there are several faces which share the same space. This causes an error and is impossible for a slicer to to resolve as a physical object.

To prevent this you should save each part in it’s own file. Hide one part, save it. Unhide it and save the other part then save it with a new file name. Then open them at the same time in AutoMaker and they will be part of a a group which retains the relative positions in 3D space.

To choose a material for each part you can double click on the part in AutoMaker and choose a material.

For official support please visit www.cel-robox.com/support/ and create a ticket

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