No head installed error message

[J. Jerome Jerome Smith, DDS @drjeromesmith Lafayette]

My printer has been doing fine, but all of a sudden, I get the error message , “NO HEAD INSTALLED”

Please advise what to do.

Thanks

Jerome

[BHudson @bhudson I have several Robox units Kickstarter and Commercial Arizona, USA]

@drjeromesmith Please open a technical support ticket at http://www.cel-robox.com/support/ and report the issue. A technical support representative will be able to assist. Please do not attempt to correct the issue without a support ticket open as if your attempt to solve it causes damage it may not be covered under your warranty.

I operate two Betas and one Production Robox.
I am the US/Canada Technical Support engineer for the Robox.
See my 3D Hub site at https://www.3dhubs.com/phoenix/hubs/ben

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