How to reset the printer

[Kamil Chodzynski @kamil1 I have both RoboxDual and other Robox versions]

Hi,

I have sent to the printer a big file yesterday. It printed and everything was ok. However, today when I want to print something else it keeps printing from the beginning yesterday model. Is it possible to reset the printer or memory, whatever? I cannot do even purging, instead it prints this model…

Thank for help.

[PMA @pma I have a RoboxDual]

Kamil,

Someone else had a similar problem recently and it turned out to be the sd card in the printer as all jobs get sent and stored in the card before printing. they either replaced the sd card or formatted it. do a search on sd card.

[BHudson @bhudson I have both RoboxDual and other Robox versions Arizona, USA]

@kamil1 Turn off and unplug the printer for 2-3 hours. Then remove and re-install the microSD card. The card is located under the tab parked “FLASH” on the back of the printer. Pry out the tab to reveal the card slot. Push the card in to release and then the card will pop out. Be careful not to drop the card into the slot or let it fly across the room.

Reinstall the card by pushing the card all the way into the slot. It will come back out slightly on its own.

If this does not solve it, replace the card with a minimum 4 GB Class 6 or higher microSD card. There is no reason to have more than about 8 GB total. I have seen some reported issues with generic cards. I have the best luck with SanDisk or Samsung branded cards. I have several Kingston cards that are advertised as Class 6 8 GB and the Robox does not like them at all.

I operate two Betas and four Production Robox.
I am the US/Canada Technical Support engineer for the Robox.
See my 3D Hub site at https://www.3dhubs.com/phoenix/hubs/ben

[Kamil Chodzynski @kamil1 I have both RoboxDual and other Robox versions]

PMA, BHudson,

It seems that something happened with sd card. I changed it and it seems working so far. Thank you.

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